Oppo Service Center 3.0 Is Here To Elevate Post-Sale Customer Experience

|

Brands ensure they offer the best possible experience to consumers when they buy a smartphone or any other gadget. However, the same is not reflected in the after-sales services, when buyers visit a service center to get that device repaired. Most companies not only make up wait, but the whole experience is very underwhelming.

Oppo Service Center 3.0 Explained

With the Oppo Service Center 3.0, the company is trying to offer a more consumer-friendly after-sale experience. The company currently has three of those, and they will also be upgrading and announcing new Oppo Service Center 3.0 across the country in the coming days.

What Is Oppo Service Center 3.0?

As the name suggests, this is the third iteration of the after-sale service concept from Oppo. The company is taking a modern approach to please the customers who visit a service center by offering a consumer-first experience. We recently got an opportunity to visit Oppo’s latest Service Center 3.0 located in Chandigarh, and here is my take on the same.

Oppo Service Center 3.0 has a very modern look to it. I liked the fact that it looks different from a typical service center and mostly looks like a modern cafe, and yes, you can get coffee (not sure if it will be complimentary) at Oppo Service Center 3.0 while you wait for your device.

Oppo Service Center 3.0 Explained

The service center also has a transparent approach, which includes an engineer repairing/diagnosing a phone right in front of you. The service center also has large-screen television for those who want to kill time. On top of that, there is also a meeting room, for those, who might want to attend a quick meeting while their device is getting serviced.

While the company promises to repair most devices in under four hours. If not, one can get a loaner unit from the company. Not just that, Oppo will also send updates about the repair status of the device via SMS and e-mail to keep the users updated.

More Oppo Service Center 3.0 Incoming

During the briefing, Oppo’s spokesperson confirmed that all the upcoming service centers will follow the Service Center 3.0 protocol, and it will also be updating some of the already existing service centers to service center 3.0 in the coming days. The company currently has three service centers 3.0, located in Kerala, Lucknow, and Chandigarh.

Best Mobiles in India


  • Samsung Galaxy S21 FE 5G

    54,999


  • OPPO Reno7 Pro 5G

    36,599


  • Xiaomi 11T Pro 5G

    39,999


  • Vivo V23 Pro 5G

    38,990


  • Apple iPhone 13 Pro Max

    1,29,900


  • Vivo X70 Pro Plus

    79,990


  • OPPO Reno6 Pro 5G

    38,900


  • Redmi Note 10 Pro Max

    18,999


  • Motorola Moto G60

    19,300


  • Xiaomi Mi 11 Ultra

    69,999


  • OnePlus 9

    44,999


  • Redmi Note 10 Pro

    15,999


  • Samsung Galaxy F62

    20,449


  • Redmi 9A

    7,332


  • OPPO F19

    18,990


  • Apple iPhone SE (2020)

    31,999


  • Samsung Galaxy S20 Plus

    54,999


  • OPPO F15

    17,091


  • Vivo S1 Pro

    17,091


  • Realme 6

    13,999


  • HTC Desire 22 Pro


    31,830


  • Poco X4 GT 5G


    31,499


  • OPPO Reno7A


    26,265


  • Tecno Camon 19 Pro 5G


    24,960


  • Tecno Camon 19 Pro


    21,839


  • Tecno Camon 19 Neo


    15,999


  • Realme V20


    11,570


  • Coolpad Cool 20s


    11,700


  • ZTE Blade A52


    7,070


  • ZTE Blade A72


    7,086

Read More

Leave a Reply

Your email address will not be published. Required fields are marked *

You May Also Like

OnePlus Nord CE 2 Lite 5G Stress Test: Can It Sustain Peak Performance?

        | Published: Saturday, April 30, 2022, 9:09 [IST]…

Canalys: Xiaomi leads Indian smartphone sales in Q1, Realme gained the most

The global supply constraints hit India in Q1 2022, Canalys…

Realme 9 4G Vs Realme 9 5G: Is Considering 4G Mobile Over 5G Worth It?

        | Published: Friday, April 8, 2022, 18:07 [IST]…

vivo T1 Pro 5G and vivo T1 44W coming on May 4

The vivo T1 Pro 5G and vivo T1 44W will…